In the very heart of London, just off the crowded pavements of Oxford Street and minutes from Oxford Circus, stands the pharmacy ‘John Bell & Croyden’. It is more than just a place to buy medicines; it is a piece of Great Britain’s vast pharmaceutical history, spanning over two centuries. The pharmacy is a symbol of tradition, quality, and innovation in the field of pharmaceuticals.
The history of ‘John Bell & Croyden’ is quite captivating, ranging from the bestowal of a Royal Warrant to its modern transformation into a premier health and beauty hub. It’s worth delving into the past to discover why this particular pharmacy remains a legendary spot in London. It is a landmark location in the centre of the metropolis and holds a Royal Warrant granted by the late Queen Elizabeth II. Read more at london-future.
Founding and Early Operation
The story of ‘John Bell & Croyden’ began in 1798, when John Bell opened the first pharmacy on Oxford Street in London. John Bell’s son, Jacob, was also a pharmacist. Together with his father, they became pioneers in developing pharmacy as a profession in Great Britain. In 1841, Jacob founded the Pharmaceutical Society, which would later become the Royal Pharmaceutical Society of Great Britain. He was also an organiser, the editor of a pharmaceutical journal, the Member of Parliament for St Albans, an art collector, and a great philanthropist.
Until the early 20th century, the shop operated from 8 a.m. until late evening, but employees were given time for rest, religious observance, and study. They were also encouraged to attend lectures at the School of Pharmacy. In 1928, the company was acquired by Savory Moore, which later became part of the modern Lloyds Pharmacy network.
Historical Heritage
Unique artefacts from the past are preserved within the pharmacy’s walls. This includes the coronation oil used during the coronation of Queen Elizabeth II in June 1953. A precise replica of the original is displayed, which remains under lock and key. The pharmacy also holds prescription books dating back over 200 years, containing records of medicines dispensed to the famous nurse Florence Nightingale. The pharmacy also showcases equipment used for compounding medicines, including mortars and pestles dating back several centuries.
The pharmacy holds a Royal Warrant, which is granted to companies that have supplied goods or services to the Royal Household for at least five years. Such status underscores the high level of trust and the quality of their products.
Modern Operations
In 2015, ‘John Bell & Croyden’ underwent a major renovation costing £4 million. The aim of the refurbishment was to blend historical traditions with the contemporary needs of its customers. After the renovation, the pharmacy was transformed into a glamorous health emporium. Three clinical rooms were installed, including the “First Care Clinic”, where a pharmacist is authorised to consult customers and prescribe medications. Services also include podiatry, dental hygiene, skincare, haircare, and manual therapy.
Pharmacy services include flu and COVID-19 vaccinations, diabetes screening, blood tests, and pain management. Specialists can check blood pressure and cholesterol levels and offer additional medical services.
The Pharmacy’s Product Range
This luxury pharmacy is often called the “biggest secret establishment” because its clientele includes celebrities. ‘John Bell & Croyden’ was the first retailer to bring many exclusive products to the UK. It serves the London elite, professionals from Harley Street, and residents of Buckingham Palace.
Today, the pharmacy resembles a beautiful, luxury beauty salon. It offers a wide range of products that are difficult to find elsewhere. Following the refurbishment, the decision was made to focus on unique products and avoid stocking items commonly found in supermarkets, such as the world’s best skincare products by brands like Oskia and Emma Hardie. There are also renowned international lines from Serge Lutens and many others. The pharmacy has collaborated with beauty brands like Ignae, and recently partnered with the luxury skincare brand Noble Panacea, founded on the research of Nobel laureate Fraser Stoddart. The shop is also connected with cosmetic brands, for example, Skin Design London.
To mark its 225th anniversary, ‘John Bell & Croyden’ launched the “Anniversary Award” in collaboration with CEW and Country & Town House. The competition was designed to attract new health and beauty brands. This provides a growth opportunity and a chance to sell products in the famous pharmacy and store. A vast supplier network allows the pharmacy to stock not only medicines but also extensive medical equipment. The warehouse maintains a wide range of vital medications, and delivery is provided to various locations in London.
In conclusion, ‘John Bell & Croyden’ successfully blends history with innovation, adapting to the modern needs of its customers. Clients continue to trust the establishment, benefiting from the highest standards in the pharmaceutical industry. The pharmacy has always strived to keep pace with trends to remain a leader in the sector.